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Friday, December 16, 2005

 
There appears to be an interesting conflict between various covenants users have with Rogers that makes me wonder if there may be grounds for a class action against Rogers for arbitrarily cancelling usenet service without compensation for the ongoing subscription costs to replace the service they cancelled.

While Rogers maintains that they reserve the right to cancel services like News Groups, their Acceptable Use policy that was inforce when the majority of us contracted services with Rogers clearly states that nntp is part of their service ofering. According to the Acceptable use policy posted on the Rogers site as of December 16 2005 The Usenet news service
and Rogers Yahoo! Groups features included with the Services are provided for interactive use by the subscriber,
using the Rogers Yahoo! Home or a commonly-available NNTP client such as Outlook Express or Netscape
Communicator.


At issue are the previous claims made by Rogers that news groups are not part of the service offering. Any lawyers looking fora class-action suit?

 
There appears to be an interesting conflict between various covenants users have with Rogers that makes me wonder if there may be grounds for a class action against Rogers for arbitrarily cancelling usenet service without compensation for the ongoing subscription costs to replace the service they cancelled.

While Rogers maintains that they reserve the right to cancel services like News Groups, their Acceptable Use policy that was inforce when the majority of us contracted services with Rogers clearly states that nntp is part of their service ofering. According to the Acceptable use policy posted on the Rogers site as of December 16 2005 The Usenet news service
and Rogers Yahoo! Groups features included with the Services are provided for interactive use by the subscriber,
using the Rogers Yahoo! Home or a commonly-available NNTP client such as Outlook Express or Netscape
Communicator.


At issue are the previous claims made by Rogers that news groups are not part of the service offering. Any lawyers looking fora class-action suit?

Monday, December 05, 2005

 
Someone mentioned on the ott.general newsgroup that Rogers is offering a one time rebate. Anyone else hearing similar tales?

Friday, December 02, 2005

 
If you're resigned to the fact that Rogers is lowering the level of service to you without lowering your bill, It may be worth sending a note to the architect of this decision to cut Usenet service.

Send a polite email to Mr. John Munro Cheif Marketing Officer Rogers Communications Inc.

Thursday, December 01, 2005

 
After Weeks of discussion on the News Groups, on sites like; The Globe and Mail and Slashdot. Rogers has finally sent notice to thir "Valued Customers" that they are dropping important information tool from their service offering.

While they claim that there are alternatives to usnet groups, the suggestions they offer clearly indicate that Rogers has a very weak understanding of the importance of usenet when it comes to finding information related to a specific community of interest.

If you look closely at the alternatives Rogers puts forward to usenet, they are all Yahoo.ca branded sites which generate advertising revenue for Rogers.

While those familiar with Usenet newsgroups are able to put up with spam advertising, in exchange for free information exchange, the cut in service and shift towards an advertising based information exchange might give you reason to consider an alternative Internet Service Provider.


Dear Valued Customer



Please be advised that Rogers is discontinuing its Usenet service as of December 15, 2005.



Internet technology is constantly changing. Usenet was one of the earliest forms of user discussion on the Internet, but today has largely been replaced by blogs, instant messaging, personal web pages and other tools. As a result, fewer and fewer people are accessing Usenet.



Therefore, Rogers has decided to stop providing Usenet service to Rogers Yahoo! customers.



Alternatives

To stay at the leading edge of new technology, we’ve introduced new and better ways to communicate – all available at no additional charge to Rogers Yahoo! customers:



Instant messaging


http://ca.messenger.yahoo.com/

Groups


http://ca.groups.yahoo.com/

Personal web pages


http://ca.geocities.yahoo.com/

Blogs


http://360.yahoo.com/

Photos


http://ca.photos.yahoo.com/



Customers with a continuing desire to read or post Usenet text messages or who wish to access Usenet binary groups can subscribe to third-party Usenet service providers such as Giganews (our supplier up until the point when we discontinue Usenet) who offer a full Usenet service on a paid basis: http://www.giganews.com/


Once again, thank you for your loyalty to Rogers and your continued business.

- Rogers Yahoo! Hi-Speed Internet

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